Communication Performance Management Associates

Communication Performance Management Associates

Everyone is charged with the responsibility to improve something. (Us too.)

"Our job is to identify those things, then to position our services 

in such a way that those improvements are realized."

What We Believe

Despite all the wonderful technologies available to us today, the business world is still driven by person-to-person communication. Whether it's sales, management, customer service, organizational development or human resources, the most effective way to effect improvement/change is through improving communication. 

Our Philosophy

Every person, every situation and every company is unique. One-size-fits-all approaches will never help your people or your business reach its full potential. Custom solutions take advantage of opportunities that your competitors can't. That's what we deliver to you.

Our Commitment To Results

When we work with you, we roll up our sleeves and become your business partner. Our success is measured by the success of your company. That's why we invest whatever resources are needed to get and keep your business on the right track.

Our Experience

We know the challenges businesses face today with regards to communication issues and the production shortfalls associated with them. All of us learned to talk at an early age. But nobody ever taught us how to communicate.

About Us

Who We Are

Maybe we should say who we AREN'T. We aren't "trainers." We like training. We like training our dogs to sit, our ivy to grow on brick walls and our kids to poop on the potty. But we do that for free. What we charge for is the facilitation of improved communication between humans. After that happens, then most of the time teams work better, business increases, turnover decreases, conflict is reduced and listening happens. 

Our History

We're a collaborative group of seasoned personal development professionals who have facilitated communication workshops all over the world for the better part of the last 10-30 years. We all have our areas of relative expertise where we focus most of our respective efforts. We can't all be masters at all concepts, but with a little coaching and the right slide deck. . . .

Our Mission

Now we've decided to pool our collective resources to work together to create scale when necessary in order to offer our individual clients more breadth of services while maintaining a single source concept for organizational communication content. 


Consulting Services

We offer a range of communication consulting services--all designed to help your people and your company reach full potential. 

Process Audits

Whether you're looking for a small tweak or complete overhaul, we have you covered. Our services are available a la carte so you can get precisely what you need.

Customized For Your Business

Whatever your situation and the challenge you face, if communication is an element of the issue, we can help. 


  • Listening Skills
  • Handling Objections
  • Diagnosing Customer Needs
  • Presenting Solutions & Closing
  • Negotiations
  • Strategic Account Management


  • Listening Skills
  • Customer Service
  • Conflict Resolution
  • Creating A Common Language
  • Perceptions
  • Podcasts

The Business

  • Listening Skills
  • On-Boarding
  • Territory Analysis
  • Managing vs. Leading
  • Managing Multiple Locations
  • Planning A Productive Day


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Contact Us

Better yet, talk to us. We'll listen.

We love our customers, so feel free to call or email anytime. We like talking live and in-person. 

Communication Performance Management Associates

9122 Forestknolls Dr. Montgomery, OH 45242, US

(513) 252-6552


We're here all the time. 

Drop us a line!